Shipping & Returns

Shipping

Fleet Obscura art prints are printed to order and shipped unframed. Please allow 1–5 business days for printing before dispatch. U.S. delivery typically takes another 6–10 business days after dispatch. International delivery times vary by destination. These are estimates, not guaranteed arrival dates.

Available shipping options and charges are shown at checkout after you enter your delivery address. Depending on the destination, international orders may be subject to local duties or import taxes.

Standard shipping per order (USD)

United States — $19.00

Canada — $19.50

United Kingdom and EU destinations we serve — $19.00

The shipping charge is the same whether you order one print or several.

Where I ship

Fleet Obscura prints ship to the United States, Canada, the United Kingdom, and all 27 European Union countries.

European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Damaged, defective, or incorrect prints

If your print arrives damaged, has a defect, or isn’t what you ordered, email jim@jimkeen.com as soon as you can. Include your order number or other proof of purchase and, if possible, photos of the print and packaging. I’ll arrange a replacement or refund as appropriate, at no cost to you. Any refund will go back to your original payment method.

Returns & exchanges

For orders shipped to the U.S. or Canada, I don’t offer returns or exchanges if you change your mind or order the wrong size, unless required by law. This applies to both full-price and sale prints.

If you’re unsure which size will work for your space, email me at jim@jimkeen.com before ordering. I’m happy to help.

UK & EU cancellations

Where UK or EU cancellation rights apply, you can cancel within 14 days of delivery. Email me at jim@jimkeen.com to tell me you’re cancelling. I’ll send you the return address. Send the print back within 14 days of notifying me. You pay the direct return postage for a change-of-mind return.

Nothing in this policy limits your statutory rights. You can request a written copy of my refund policy at jim@jimkeen.com.